Nassau Crew Survey
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1
Which cruise line are you on?
*
Select cruise line...
Royal Caribbean International
Carnival Cruise Line
Disney Cruise Line
MSC Cruises
Norwegian Cruise Line
Celebrity Cruises
Princess Cruises
Margaritaville at Sea
Holland America Line
Virgin Voyages
Oceania Cruises
AIDA Cruises
TUI Cruises
Other
2
Please select the name of the ship?
*
Please select a cruise line first...
3
How often do you visit Nassau as a crew member?
*
Select visit frequency...
First time
Less than once a month
1–2 times per month
3–4 times per month
More than 4 times per month
4
When your ship calls in Nassau, how often do you usually go ashore?
*
Select frequency...
Almost every visit
Most visits
Sometimes
Rarely
Never
5
If you do not always go ashore in Nassau, what are the main reasons?
Select all that apply
Not enough time
Prefer to rest onboard
Prices are too high
Not enough crew discounts
I don’t know what there is to do
Transportation concerns
Safety/security concerns
I have visited Nassau many times already
Wi-Fi/connectivity needs
Nothing appeals to me
Other
6
About how much do you typically spend during one visit ashore in Nassau?
*
Select spend amount...
$0
Under $20
$20–$49
$50–$99
$100–$149
$150–$249
$250+
7
What do you usually spend money on while in Nassau?
*
Select all that apply
Food & beverages
Shopping
Groceries/personal items
Transportation/taxis
Attractions or activities
Beach/day passes
Beauty/barber/wellness services
Entertainment/nightlife
Wi-Fi/mobile/data
Other
8
Where do you usually spend most of your time when you go ashore in Nassau?
*
Select location...
Nassau Cruise Port
Downtown Nassau
Junkanoo Beach
Paradise Island
Cable Beach/Baha Mar area
Other parts of New Providence
It varies
9
What types of businesses or services would you most like to see added to the Crew at Heart program?
*
Select up to three
0/3
Restaurants
Bars/cafés
Retail stores
Grocery/convenience stores
Pharmacies
Taxis/transportation
Beaches/day passes
Tours and attractions
Beauty/barber/spa services
Entertainment
Mobile/Wi-Fi services
Other
Crew at Heart
Program Benefits & Feedback
10
Have you ever used a Crew at Heart discount or benefit in Nassau?
*
Select an option...
Yes
No
I have seen the Crew at Heart logo but have not used a benefit
I was not aware of Crew at Heart before today
11
How satisfied were you with the Crew at Heart benefit you received?
*
Select satisfaction level...
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
12
What Crew at Heart benefits would be most valuable to you?
*
Select up to three
0/3
Percentage discounts
Crew-only prices
Buy-one-get-one offers
Free item/add-on with purchase
Food and beverage specials
Transportation discounts
Attraction/tour discounts
Wi-Fi/connectivity offers
Crew-only events
Loyalty/rewards program
Other
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